solely for the Website located at
2. Personal and Non-Personal Information We Collect:
a. Information You Provide: When using the Website, in order to utilize some of our services, you may choose to upload, or we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to:
▪ Email address
▪ Mailing/physical address
▪ Telephone number
▪ Credit card number
▪ User name
▪ Date of birth
b. “Usage Data,” which is data collected automatically, generated by either the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
c. In connection with our product review system, you might provide other voluntary personal information including your:
▪ Age range
▪ Skin tone
▪ Skin color
d. We collect Personal Information from you when you choose to participate in our offers and programs or when you otherwise provide information directly to us, including when you register with us, purchase products, review products,
participate in our
interactive features or otherwise interact with us on the Website.
e. If you are under 18 years of age, please do not submit any Personal Information to us. If you are the parent or guardian of a person under 18 years of age who has provided Personal
Information to us, please inform us
3. Non-Personal Information: In addition, we may also collect non personally identifiable information, such as IP addresses (which identify your device), pages viewed, computer type, screen resolution, operating system version,
Internet browser type and version, information collected through cookies, pixel tags, web beacons, and other technologies, and other data (“Non-Personal Information”). Because Non-Personal Information does not personally identify you, we
may collect, use and disclose Non-Personal Information for any purpose. Non-Personal Information will be retained only for so long as to fulfill a legitimate business need.
4. Aggregate Information: We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers
who live in a particular area (“Aggregate Information”). In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we combine any Non-Personal
Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined, and may aggregate any information collected in a manner which does not identify any individual.
5. Use of Information:
a. Personal Information to Provide Services: We use Personal Information to process and fulfill any orders that you have placed, contact you about our products and services, send you our catalog, personalize your experience with us
presenting products or offers tailored to you, and allow you to use, communicate and interact with others on our Website, including our product review system. This may include sharing information with third parties that provide us with
services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, information technology services, customer service, e-mail delivery services, credit card processing, auditing, training, and
other similar services. These third parties may have access to Personal Information necessary to perform their functions, but may not use it for other purposes.
b. Website and Marketing: We may use Aggregate Information to improve and enhance your experience on the Website and for our
market research activities. For example, we may share Aggregate Information with unaffiliated third parties, such as business partners, site analytics vendors, manufacturers, distributors and retailers, in an aggregate, anonymous form,
which means that the shared information will not contain nor be linked to any Personal Information.
c. As Necessary: We may disclose Personal Information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests
from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect
our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. Additionally, if we, or substantially all of our assets, were
acquired by a third party, or if we go out of business or enter bankruptcy, user information will be considered an asset of ours and may be transferred or acquired by a third party. You acknowledge that such transfers may occur and that any
d. Mailing List: In order to maintain our mailing list, we may combine information you give us online, in our stores or through our catalogs along with information that is publicly available and/or provided by our third party service
providers or another company. We may also share your information with or lease information from other companies offering products or services that may be of interest to you. If you received our catalog or other marketing materials and don’t
know why, we may have received your information from another company. If you do not want to receive mailings or other marketing materials from us or if you do not want us to share your Personal Information with other companies, please
e. Distributors and Other Offers: We may at times share our customers’ email addresses with distributors, manufacturers and/or other service providers that we believe will be of interest to the COB audience. From time to time, we may
give you the opportunity to opt in to participate in special third party offers that require us to share certain Personal Information with such third parties. We will disclose this anticipated sharing of Personal Information at the time we
make such opportunities available to you. If you opt in to participate in such an offer, we may disclose your Personal Information to such third parties for their direct
marketing purposes. We recommend that you consult such third parties’ privacy policies in advance if you wish to participate in these offers.
f. Email and Telephone Communications: We do use “browse abandon” and “cart abandon” tracking functions (if we have your email address and you visit our store, we will send you an email about the products you viewed or left in your cart).
If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will
continue to receive transaction-related emails regarding products or services you have requested. We may also contact you from time to time via telephone regarding customer service inquiries pertaining to your orders.
a. “Cookies” are pieces of information that may be placed on your computer by a Website for the purpose of facilitating and
to enhance our service. For example, cookies allow us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic
to our Website, that keep track of items in your online shopping cart and user actions, and that recognize your Website preferences and user attributes.
c. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Website, but it may interfere with some of its
a. As you use the Internet, a trail of electronic information is left at each Website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a
Website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the Website from which you linked to the Website. We may collect and use clickstream data as a form of Aggregate
anonymously determine how much time visitors spend on each page of our Website, how visitors navigate throughout the Website and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve
our Website and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any Personal Information.
8. Site Analytics:
a. We may work with third-party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Website.
9. Social Network and Interactive Tools:
a. Certain features on our Website may give you an opportunity to interact with us and others. These may include blogs, message boards, messaging functionality, chat functionality, and creating community profiles. When you use these
features you should be aware that any information you submit, including your name, location and e-mail address, may be publicly available to others. We are not responsible for any information you choose to submit through these interactive
features and we strongly discourage you from disclosing any sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal Information may remain on the Website
even after you cease use of the Website.
a. The security of your Personal Information is very important to us. We attempt to provide for the secure transmission of your
information from your computer to our servers by utilizing
encryption software. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and COB, or information stored on the Website or our servers, will be free from unauthorized access by third
parties such as hackers and your use of the Website demonstrates your
assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the
information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your Personal Information. We store only the last
four digits of your credit card number and the full number, expiration date, and security code are transmitted to our payment processor in encrypted form. If you have reason to believe that your interaction with us is no longer secure (for
example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact section below.
a. Our Website may contain links to other Websites not maintained by COB. Other Websites may also reference or link to our Website. The inclusion of a link on the Website does not imply endorsement of the linked site by us. We are not
responsible for the privacy practices of websites operated by third parties that are linked to or integrated with our Website, or for the privacy practices of third party Internet advertising companies. We encourage you to be aware when you
leave our Website, or surf the Internet, and to read the privacy statements of each and every Website that you visit.
12. “Do Not Track”:
a. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and
across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
13.Privacy of Minors:
a. We do not intentionally collect or maintain information from persons under the age of 13. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the
parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. We also
recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy their online experience without
compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parent/guardian’s preferences.
14.Any user may request the discontinuation (or opt-out) of our sharing of the information with third parties and/or that we delete any of your
personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm request (see below), we will delete (and direct our service providers to delete) your personal information from our
records, unless an exception applies.
a. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
▪ Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise
perform our contract with you.
▪ Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
▪ Debug products to identify and repair errors that impair existing intended functionality.
▪ Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
▪ Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or
seriously impair the research’s achievement, if you previously provided informed consent.
▪ Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
▪ Comply with a legal obligation.
▪ Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
15.Please submit any requests by:
a. emailing us at email@example.com with a subject line of “Your Privacy Rights”
b. Calling us at +5999 521 2887
c. For each request please state your name, street address, city, state, zip code, country and email address;
16.How to change your information on our Website:
▪ Login to caribbeanorganicbeauty.com using your
username and password
▪ Go to “My Account”: where you will see the email
address we have on file as well as all the addresses
you have shipped to
▪ You can update and delete the ship to addresses
▪ To change your email address, please email
▪ You cannot change the email address on your
account as it is how you login. To disable your
account and remove your email address, email
17.To opt out of our Loyalty Program
a. If you have provided an e-mail address to us you are automatically opted in our loyalty program
b. You can opt out of any loyalty email updates by clicking the unsubscribe link at the bottom
c. To be removed from the loyalty program email
18.To opt out of our email marketing campaigns click the unsubscribe link at the bottom of an email from us or you can email firstname.lastname@example.org
19.To receive a copy your Personal Information, to request that we delete or erase your Personal Information, to restrict our use of your Personal Information or to obtain an exportable copy of your Personal Information:
a. Email email@example.com and we will make a request for your data to be erased.
b. To Opt Out of our Mailing List:
Email firstname.lastname@example.org and we will make a request for your data to be erased from our mailing list. It may take up to 90 days to remove your
information from our mailing list.
a. The Website is hosted in the United States. If you are visiting our Website from outside the United States, your information may be transferred to, stored in, and processed in, the United States or any other country where we or our
affiliates, subsidiaries, or third-party service providers maintain facilities.
b. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Information. The data protection and other applicable laws of the United States or other countries may not be as
comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law
applicable in such jurisdictions. By providing us with Personal Information, you consent to the storage or processing of your Personal Information in the United States and acknowledge that the Personal
Information will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Information. By using the
21.General Data Protection Regulation (GDPR) Privacy Rights:
a. Data Controller: Caribbean Organic Beauty LLC is the controller of your personal data provided to, or collected by or for, or processed in connection with, your use of the Website. Please see the “Cross-Border Transfer” section
for more information about the transfer of your personal data to the United States or other countries.
b. Purposes of Processing and Legal Basis for Processing: If you are a resident of the European Economic Area (EEA), you have certain data protection rights. As explained above, we process Personal Information in various ways
depending upon your use of our Website. We process Personal Information on the following bases: (1) with your consent; (2) as necessary to fulfill orders when you purchase products; and (3) as necessary for our legitimate interests in
providing you with our products and services, enhancing our web services, conducting analytics, and delivering relevant advertising.
c. Your Rights Regarding Personal Information: The GDPR requires that we inform our EEA users about certain specific rights: the right to object, for legitimate purposes, to the processing of personal data; the right to request
copies of your personal data held by us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible);
d. the right to request that we delete or block your personal data without undue delay; and the right to lodge a complaint with a supervisory authority.
22.Withdrawing Consent: If you wish to withdraw your consent, please contact us at email@example.com Please note that if you withdraw consent,
we may not be able to provide or continue to provide certain services or marketing communications to you.
23.Objection and Requests for Copies: If you wish to (i) object, for legitimate purposes, to the processing of personal data as provided under applicable law, or (ii) to request copies of your personal data held by us in a
structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible), please contact us
24.Requests for Deletion: If you wish to request that we delete your personal data, please contact us using the contact information detailed in the “Communications with COB” section. We will promptly send you a response
to ensure that the request was not made in error. We will respond to your request to delete your information within one month of receipt of your verification. Our response period may be extended by 60 additional days where necessary, taking
into account the complexity and number of requests we receive. We may need to retain certain records, for example those relating to open orders, payments, or customer service matters, for legal and accounting purposes. Please note that if
you are a member of our Rewards Program and you request that your personal data is deleted, you may be removed from our Rewards Program.
25.Lodging Complaints: You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country. For more information, please contact your local data protection authority
in the EEA.
26.Existence of Automated Decision-Making: We may use automated decision making processes to personalize the Website to enhance your shopping and consumer experience on our Website (for example, by recommending certain products to you) or,
if you have opted into receiving promotional material from us, to send you personalized promotional emails. We do not believe any of these automated decision-making processes will produce legal effects concerning our users or similarly
significantly affects our users.
27.Communications with COB: By providing your email address to COB, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other
products or services developed or provided by us or by other third party manufacturers, services and/or distributors that COB believes will be of interest to its audience. If you receive an unwanted email from us, you can simply reply and
ask not to receive future emails. We also give you the option to remove your personal information from our list of active users completely. All unsubscribe or opt-out requests should be sent to us at
firstname.lastname@example.org and we will process your request within a reasonable time after receipt. We are not responsible for removing your personal
information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.
28.For questions or concerns relating to privacy, we can be contacted at: email@example.com
29.Changes to policy:
a. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting the
version each time you use the Website.